Simply Stairlift- Stairlifts, Stairlift repairs, stairlift rentals in Cirencester, Newbury, Malmesbury,

Call 01666 822060

Customer Reviews

Proud of our five star ⭐️⭐️⭐️⭐️⭐️ rated service. See what our customers say about us.

John A
Google Review
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Massive shout out to this company! Brian & Jack were amazing, they both came over to quote during the Christmas break and then pulled out all the stops to get the stair lift installed early Janauary, Jack even popped over a few days later to swap the position of the seat belt.Well done guys! 👍🏻


No worthy business in the digital age should shy away from inviting reviews and testimonials about its performance, and here at Simply Stairlifts we’re pleased to say that we certainly welcome feedback about all aspects of our service.

So far all we’ve heard is good – our customers seem happy with our efficiency, tidy work, helpful and polite attitude, value for money and trustworthiness.

We’ve put together a selection of some of the latest reviews we’ve received and hope our future customers will soon be adding to this list:

Simply Stairlifts Ltd
Based on 48 reviews
powered by Google
Sara CSara C
20:15 21 Feb 24
Brian has been absolutely outstanding in his patience, advice, guidance and understanding of our elderly fathers needs. Nothing was too much trouble, he paid several informative visits to the property, explained fully how the process worked. There was no pushy sales pitch and no hidden costs. Another bonus was meeting Jack who installed the stairlift and again took the time to explain how everything worked in a sensitive manner to our parent. Thank you both!
John AJohn A
18:50 28 Jan 24
Massive shout out to this company!Brian & Jack were amazing, they both came over to quote during the Christmas break and then pulled out all the stops to get the stair lift installed early Janauary, Jack even popped over a few days later to swap the position of the seat belt.Well done guys! 👍🏻
Caroline ArcherCaroline Archer
09:36 11 Jan 24
I couldn’t fault the company. My friend needed a stairlift urgently and the whole process was completed in record time. Brian came to the property, gave an estimate which was accepted and the installation was carried out the following day. This enabled my friend to be discharged from hospital and he is over the moon with the stairlift. Thank you Simply Stairlifts.
Georgina WattsGeorgina Watts
20:41 30 Nov 23
Colin DryburghColin Dryburgh
10:32 11 Nov 23
Can’t thank Brian and Jack highly enough for the professional, cheerful and knowledgeable service they provided. Brian’s knowledge and willingness to honestly answer numerous questions on the product and the Simply Stairlift company made it easy to choose them to install a much needed stairlift.Jack’s cheerful demeanour and professional manner installed the stairlift quickly and without fuss. He spent lots of time explaining and demonstrating it’s use and answered my countless questions. He also took great care to clean up afterwards.Simply Stairlifts in a local, family owned company that I have no hesitation highly recommending.
Helen MistryHelen Mistry
08:28 09 Oct 23
Thank you so much for the quick and efficient turnaround to install a stairlift for my parents. It has been an absolute godsend
Laura BarwickLaura Barwick
11:33 14 Jun 23
Very informative, fantastic service, prompt responses and efficient installations.When they arrived to install it the gentlemen were extremely accommodating, professional, efficient and polite. Would HIGHLY recommend this professional company to anyone in need of a stairlift.Thank you!
Tanya CollumTanya Collum
19:32 16 May 23
My mum needed her Handicare Stairlift removed after my dad sadly passed away and neither of us knew where to go or who to approach. I contacted Simply Stairlifts upon recommendation and I was instantly drawn to the fact that it is a family run business/not a big company. Brian was friendly and helpful and arranged for the stairlift to be taken out the following week. My mum was really worried about her carpet, but the engineer did an excellent job and left everything how it was before the stairlift was installed. Thank-you very much.
susan pitchersusan pitcher
10:51 16 Mar 23
Very professional, reliable and helpful service. It wasn't a straightforward job as the stairlift was damaged. But Jack figured it out quickly. I wish I had got my stairlift from Simply Stairlifts in the first place.
Robert ThompsonRobert Thompson
14:26 24 Feb 23
My stairlift was installed very promptly after ordering. The installation only took a few hours & the engineer, Jack, was very informative & friendly. All mess was cleaned up by Jack & the lift works very well. One happy customer. Thankyou.
Carol BerryCarol Berry
21:31 22 Feb 23
Brian arranged, at short notice, a custom build stairlift that was delivered, installed and tested ahead of schedule. Throughout the process Brian was efficient, courteous, considerate and keen to provide me with exactly the right product to cater for my needs. I would have no hesitation in recommending Simply Stairlifts to others.
Simply Stairlift- Stairlifts, Stairlift repairs, stairlift rentals in Cirencester, Newbury, Malmesbury,
Meryl Thompson
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I would highly recommend This company to provide a very responsive, honest service with no pressure sales but to be given clear information and allow you time to consider the options Jack was very polite and respectful when dealing with my elderly parents allowing them to ask questions and answering them without making them feel stupid if question repeated. Jack kept us informed throughout the process and caused as little disruption as possible on fitting the lift clearing up after. Keep away from the big firms Simply stairs will give you a very competitive price and you will be supporting a local service.
Storeman 1949
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Excellent service! Contacted Jack on Monday as my 93 year old neighbour's stairlift was faulty and another company had taken a part away. Jack visited on Tuesday and proposed a solution which seemed sensible. Jack returned on Wednesday afternoon with a colleague, carried out the repair and within 2 hours the unit was working. One very happy lady! I can thoroughly recommend this excellent company.
Charlotte English
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Excellent service, friendly, polite and knowledgeable. Respond quickly to any communications and were efficient and tidy with the installation. Very pleased with the chair lift and the aftercare. Highly recommend Simply Stairlifts.
Mark Hope
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Simply Stairlifts Ltd have become our go to company for service and advice on our public outdoor chairlift. Compared with the bigger companies Simply Stairlifts have been reliable, efficient and fairly priced. I would highly recommend them.
Dave Fry
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We called Simply Stairlifts in a panic as my Mother's stairlift had stopped working. The Engineer (Jack ) could not have been more efficient, polite or helpful. Problem solved, tidied up and all at reasonable rates. Very impressed, will always use in the future. Thank you.
Philip Winterton
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The installation of our Thyssen Krupps stairlift was a very painless affair. We were treated courteously and fairly throughout the whole estimation and quotation procedure and paid a fair price for this first class product which ticked all our boxes. Simply Stairlifts are a most excellent small company and I thoroughly recommend them.
Katie Brown
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Simply Stairlifts Ltd attended to my mother in law's stair lift which had stopped working. They were very prompt and knowledgeable, they had the lift working again straight away. Very friendly and personable I would highly recommend.
Simply Stairlift- Stairlifts, Stairlift repairs, stairlift rentals in Cirencester, Newbury, Malmesbury,
(verified) Customer in Malmesbury
March 2020
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Quick response. Efficient. Family friendly. NO sales pressure. Highly recommend.
(verified) Customer in Wimborne
February 2020
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Incredibly helpful from the first phone call, when our 91-years old disabled relative's stair lift controller stopped working. Unlike the original local supplier, they tried to minimize cost by talking me through possible remedies to avoid a call-out charge. When that didn't work, Jack arrived within a couple of hours and re-programmed a spare controller, so avoiding the expense of a replacement. Such a refreshing change to find a business that actually goes out of its way to help a vulnerable old person on a limited budget, rather than treat them as a captive cash-cow! Highly recommended!
(verified) customer in Carmarthenshire
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“I was very pleased with the way it was all carried out. Jack and his colleague Brian who carried out the fitting of the stairlift could not be faulted in any way. Jack came on two occasions to quote and plan for the stairlift and explained everything. This was our second stairlift we have had from Simply Stairlifts. The lift is working perfectly. I would recommend them every time.
(verified) customer in Frome
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The job was for my Nan who has dementia. James was very patient and made her feel very at ease with the work he was doing. Also was very friendly and polite. I was very happy with his work and will definitely be using their services if needed again and would be very happy to recommend to others.
(verified) customer in Swindon
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Really very professional person and really friendly and easy to speak to. He was able to relate to all ages and I felt very safe with in him my home.

If you’d like to see more reviews, or add one of your own, please visit our Google, Checkatrade or Facebook pages. You’ll note that we always respond to reviews where possible, and we’re keen to hear your opinion of our services good or bad. It’s only through feedback that we can be sure we’re keeping our customers satisfied.

At Simply Stairlifts, we provide superior new and refurbished stairlifts to buy and rent. We fully measure and install stairlifts for all of our customers. We also provide ongoing maintenance repairs and servicing cover starting from one year. Have a look through our fine range of stairlifts to choose from. If stairlifts aren’t what you’re after, we also provide complete home lift options, being an approved installer of the Access BDD home lift range.