Customer Reviews
Proud of our five star ⭐️⭐️⭐️⭐️⭐️ rated service. See what our customers say about us.
CUSTOMER REVIEWS
No worthy business in the digital age should shy away from inviting reviews and testimonials about its performance, and here at Simply Stairlifts we’re pleased to say that we certainly welcome feedback about all aspects of our service.
So far all we’ve heard is good – our customers seem happy with our efficiency, tidy work, helpful and polite attitude, value for money and trustworthiness.
We’ve put together a selection of some of the latest reviews we’ve received and hope our future customers will soon be adding to this list:
This is the first time I have used this company and I cannot praise them too highly. Their response was first class as was their service. Very reasonably priced and no aggressive attempt to sign me up to an expensive service maintenance contract - unlike the supplier of the stairlift. I would thoroughly recommend them! A special mention to the engineer Jack.
Thank you Brian & Jack, fantastic service, from quotation to installing everything went smoothly.I didn't relish having a stair lift, however what a huge difference it is making to my life. Highly Recommend Simple Stairlifts :0)
Exemplary service. From first enquiry to finished install and after-care, Brian and Jack have been professional, friendly and respectful of my Mum and Dad's needs.No-one wants a stairlift. But that time comes when you might need one for someone in your family. And yes, it's bewildering trying to understand it all, and what is a good deal or product. Simply Stairlifts didn't hard sell us at all. They assessed the property set-up and explained every option and what would happen.They took the time to answer follow up queries and put our minds at rest, before we committed to order. Within a week, they'd installed the new stairlift, and patiently demonstrated and explained how it operated. No mess, a great job done, and reassurance they will be there to help should we have further questions.
Jack and Brian were a joy to employ. Brian was able to book me a stairlift service within a week of when I called, and Jack turned up on time, did a great job and was very friendly and polite. I would definitely recommend Simply Stairlift to anyone
Very professional company, first class job, lovely family firm.Quality product and affordable. Would recommend.My father in law can stay in his home now. Many thanks.
This is a lovely family business who work with compassion and professionalism from start to finish. Jack and Brian were so friendly and worked really hard to make sure I got something that met my needs. They did a great job of the installation and left everything clear and tidy. They were happy to answer all of my many questions and got everything fitted without delay. I’m very happy and would gladly recommend them.
We have had nothing but complete satisfaction from your company! Both Brian with the competent assessment of all our problems enabling us to have the lift which suited our needs best. Followed then by Jack who was efficient and so comfortable to have in our home when he installed our chairlift which had arrived on time and is allowing my husband the freedom of upstairs again.Guiding us carefully through it’s use, and not treating us as idiots! Would highly recommend you to anyone, your service and help second to none. Thank you ‘The Wilson’s’
The quotation was provided at the end of survey and we agreed the next couple of days and it was installed within a weekService was exceptional and very courteous and the installation very neat and tidy with full training provided on completionI cannot fault this company ,ExceptionalThank you
I can't recommend this company highly enough. My completion date kept being put off and Nigel kept a slot available for me over about a 5 week period. He was so helpful in what was for me, a very stressful time. Thank you Mark and Nigel for taking on one of my worries.Ann CBerkshire
Jack and Brian have just fitted a stairlift for my mum. The whole process has been clear and professional from the start. They have shown an understanding of my mum's needs and explained the process carefully. It is early days for the stairlift, but we are delighted so far and would certainly recommend the company.
Brian has been absolutely outstanding in his patience, advice, guidance and understanding of our elderly fathers needs. Nothing was too much trouble, he paid several informative visits to the property, explained fully how the process worked. There was no pushy sales pitch and no hidden costs. Another bonus was meeting Jack who installed the stairlift and again took the time to explain how everything worked in a sensitive manner to our parent. Thank you both!
Massive shout out to this company!Brian & Jack were amazing, they both came over to quote during the Christmas break and then pulled out all the stops to get the stair lift installed early Janauary, Jack even popped over a few days later to swap the position of the seat belt.Well done guys! 👍🏻
I couldn’t fault the company. My friend needed a stairlift urgently and the whole process was completed in record time. Brian came to the property, gave an estimate which was accepted and the installation was carried out the following day. This enabled my friend to be discharged from hospital and he is over the moon with the stairlift. Thank you Simply Stairlifts.
Can’t thank Brian and Jack highly enough for the professional, cheerful and knowledgeable service they provided. Brian’s knowledge and willingness to honestly answer numerous questions on the product and the Simply Stairlift company made it easy to choose them to install a much needed stairlift.Jack’s cheerful demeanour and professional manner installed the stairlift quickly and without fuss. He spent lots of time explaining and demonstrating it’s use and answered my countless questions. He also took great care to clean up afterwards.Simply Stairlifts in a local, family owned company that I have no hesitation highly recommending.
Thank you so much for the quick and efficient turnaround to install a stairlift for my parents. It has been an absolute godsend
Very informative, fantastic service, prompt responses and efficient installations.When they arrived to install it the gentlemen were extremely accommodating, professional, efficient and polite. Would HIGHLY recommend this professional company to anyone in need of a stairlift.Thank you!
My mum needed her Handicare Stairlift removed after my dad sadly passed away and neither of us knew where to go or who to approach. I contacted Simply Stairlifts upon recommendation and I was instantly drawn to the fact that it is a family run business/not a big company. Brian was friendly and helpful and arranged for the stairlift to be taken out the following week. My mum was really worried about her carpet, but the engineer did an excellent job and left everything how it was before the stairlift was installed. Thank-you very much.
Very professional, reliable and helpful service. It wasn't a straightforward job as the stairlift was damaged. But Jack figured it out quickly. I wish I had got my stairlift from Simply Stairlifts in the first place.
My stairlift was installed very promptly after ordering. The installation only took a few hours & the engineer, Jack, was very informative & friendly. All mess was cleaned up by Jack & the lift works very well. One happy customer. Thankyou.
Brian arranged, at short notice, a custom build stairlift that was delivered, installed and tested ahead of schedule. Throughout the process Brian was efficient, courteous, considerate and keen to provide me with exactly the right product to cater for my needs. I would have no hesitation in recommending Simply Stairlifts to others.
Previous
Next
Previous
Next
If you’d like to see more reviews, or add one of your own, please visit our Google, Checkatrade or Facebook pages. You’ll note that we always respond to reviews where possible, and we’re keen to hear your opinion of our services good or bad. It’s only through feedback that we can be sure we’re keeping our customers satisfied.
At Simply Stairlifts, we provide superior new and refurbished stairlifts to buy and rent. We fully measure and install stairlifts for all of our customers. We also provide ongoing maintenance repairs and servicing cover starting from one year. Have a look through our fine range of stairlifts to choose from. If stairlifts aren’t what you’re after, we also provide complete home lift options, being an approved installer of the Access BDD home lift range.
