Complete Stairlift Services

Supplied, installed and maintained across the West and South West

Isobel B.
2 months ago
I have recently received the best possible service from Simply Stairlifts ! I needed to have a stairlift installed as a matter of urgency and the whole process , starting with my initial phone call , was completed in less than two weeks . Brian came to make the initial assessment and provide an estimate . He was very reassuring and explained everything carefully and clearly . Jack completed the actual installation very efficiently . He then gave a really clear explanation and demonstration of how the stairlift worked . He was most thoughtful and polite and a pleasure to have in my house . The whole experience has been so positive that I wouldn't hesitate to recommend Simply Stairlifts to family and friends .
Suzette D.
3 months ago
Brian came out the day I called to report my mum's stairlift was broken. They had to order a part which took a couple of days but they came back as promised and mended it quickly. Great service - would definitely recommend!
poppy S.
4 months ago
Incredible weekend service! I was in a desperate situation on Saturday and needed a stairlift removed as soon as possible. After calling around, this company completely saved the day. They arranged to come out on Sunday morning. They were so professional, respectful, and genuinely lovely to deal with from start to finish. They took the lift away with zero fuss or mess. I cannot thank them enough for their quick response and amazing service!
Nigel G.
5 months ago
First Class service throughout. Great communication. Very accommodating regarding stairlift removal at a particular date and time. Efficient tidy workmanship. Highly recommended.
Dorothy B.
5 months ago
After receiving a ridiculous quote from one company to come and repair my Stannah stairlift, I discovered SimplyStairlifts. Jack came same day, repaired my stairlift quickly and efficiently at an acceptable rate. I was very impressed and have no hesitation in recommending this company. Excellent.!
Samantha M.
6 months ago
My dad’s stairlift broke so I called simply stairlifts, explained the situation, my dad had had to spend the night on the sofa and was in a real state. I spoke with Brian and he was so helpful, he reassured me he would get to my dad that afternoon and he did. Myself and my dad were so grateful that they came out the same day, I would highly recommend simply stairlifts and Brian’s services. 5 star service ⭐️
Richard B.
7 months ago
Fantastic service from initial visit to installation. Brian, who did the survey and quote, was very helpful and knowledgeable. The process was very smooth. Jack did the installation which was excellent. Very pleased with the new stairlift. At the end, Jack took time to go through how everything worked and the ongoing support provided. Overall, would highly recommend this team.
Vivienne T.
7 months ago
Jack and Brian have fitted two stairlifts for our family: one for my parents and then my in-laws. On both occasions these were needed as a matter of urgency and they responded quickly ensuring that they were fitted as soon as possible. Jack and Brian are highly knowledgeable and offered excellent customer service. They helped us to make the best decisions in each case, one being a bespoke design to ensure it was most effective. After installation, they took the time to explain the controls etc and ensure that my parents and in-laws were confident in using the stair lift. Jack and Brian offer excellent aftercare and respond promptly to any difficulties. On one occasion when we needed support, they responded swiftly and visited to solve the problem. It has been fantastic to use a smaller family firm who offer such a personalised service and we would not hesitate to recommend them to others.
John
8 months ago
I contacted Simply Stairlifts when my wife found it difficult to climb our stairs. Brian came round that afternoon for a survey. We were very impressed with his quote and placed an order. We needed two rails as there was a landing half-way up, and we did not want to wait for a continuous curved rail. Jack came round a few days before the installation to discuss the logistics of providing power to the two stairlifts. The installation took place 7 days after the order was placed. Jack started at 12.30pm and methodically installed both lifts. Brian visited to check on progress and to help with final testing. At all times Brian and Jack were a pleasure to have in our home - polite, courteous, professional and accommodating. My wife was a bit apprehensive about using the lifts, but Jack instructed her on their use, and she has quickly become more at ease with them. I would certainly recommend Simply Stairlifts to anyone.
Valerie W.
8 months ago
Excellent service. Would highly recommend on price and service. Thank you
Paula C.
8 months ago
Simply Stair lifts - Excellent customer service. Brain and Jack went above and beyond with my father's stairlift to get it replaced at short notice. Would definitely recommend this company, without hesitation. Thank you.
Jeanette G.
8 months ago
Jack and Brian took great care, from the first contact to the follow up, in making sure that the stairlift and installation were suitable for our specific need and environment. I would definitely recommend this company.
Karen H.
9 months ago
Jack & Brian are brilliant! They are knowledgeable, helpful and so easy to deal with. I would 100% recommend them for both their customer service and installation!
Martyn J.
10 months ago
First class service from the survey on a Tuesday to the installation the following week. Expertly installed and and demonstrated by Jack, I would recommend Simply Stairlifts.
Sandie H.
10 months ago
It was well done by a very nice young man
Ann A.
10 months ago
Amazing service, Brian is fabulous. I called them at 2pm regarding an issue with my grandparents stair lift, Brian said he would be over at 4pm ish. Arrived before 3.30pm and is fixing the lift now! Absolutely fantastic service, we will be moving all our maintenance and repairs over to them in the future.
Anne E.
11 months ago
Simply Stairlifts we’re amazing. Jack went above and beyond to get my husbands stairlift fitted before we moved in and returned to explain everything to us. A really great service, A big thank you from Anne and John E
Ian M.
12 months ago
Jack is always friendly and polite. His approach is very professional. He thoroughly explained everything he was doing. We have had to call him out on multiple occasions and he always gets to us asap. For example, I called him today and he arrived in just over an hour. Excellent service. I can heartedly recommend his service.
Laura
1 year ago
I rang this company based on a recommendation and spoke to a lovely man named Brian. Brian outlined the installation process and costs and swiftly visited my parents the next day to meet them and take measurements of their staircase. Brian is polite, fun and communicates well and it was a pleasure to meet such a genuine man. His Son Jack came four days later and installed the stairlift for my parents. Jack, who is very much like his father, explained everything in a way that we all understood. He worked methodically, quietly and tidied everything up once the job was finished. He had a laugh with my Mum and put a smile on her face. Again, a lovely man. All in all it was a great no-fuss experience for my parents. We would highly recommend Brian and Jack.
Photo from customer review
Jim B.
1 year ago
Excellent, first rate, top notch. So very pleased with our Stairlift, from measurements to fitting it took only 4days. Brian and Jack, both friendly and efficient, team work at its best. Many thanks Gentlemen.
Leo M.
2 years ago
I called Jack at very short notice for an emergency. He made time for me and very much for the better and my relief sorted the situation out . A very personable young Guy and what he charged was very reasonable indeed. Strongly recommended. Leo
taylor M.
2 years ago
absolutely fantastic service. They helped me out at short notice when my uncles stair lift wasn’t working and have used them since. Very friendly and helpful. Would definitely recommend
Simon D.
2 years ago
A super efficient family business with Brian and Jack being very understanding and friendly. They worked hard to get the stairlift installed before Christmas, which was such a relief for my parents. I woukf recommend to anyone. Honest and reliable service. Thank you
Maxine W.
2 years ago
This is the first time I have used this company and I cannot praise them too highly. Their response was first class as was their service. Very reasonably priced and no aggressive attempt to sign me up to an expensive service maintenance contract - unlike the supplier of the stairlift. I would thoroughly recommend them! A special mention to the engineer Jack.
Marcia B.
2 years ago
Thank you Brian & Jack, fantastic service, from quotation to installing everything went smoothly. I didn't relish having a stair lift, however what a huge difference it is making to my life. Highly Recommend Simple Stairlifts :0)
Simply Stairlifts staff profile

Simply the best

Buy or rent new and reconditioned stairlifts

We’re a local, independent stairlift provider based in Malmesbury, Wiltshire.

Run by father and son team, Brian and Jack Pinchbeck, Simply Stairlifts is committed to keeping you happy, safe, confident and independent in your own home.

We install affordable stairlifts on curved or straight staircases, indoors or out, for anyone struggling with stairs, even if you only need a stairlift temporarily.

For straight staircases, we supply and fit the Access HomeGlide and Handicare 1100. For curved or more complex configurations, we work with the Access Flow X, Oto Modul-Air Smart, and the Platinum Ergo range, all custom-built to fit your staircase.

We are experienced electrical and mechanical engineers qualified to install, remove, repair and service any stairlift in South West England. We look after you and your stairlift whether we originally supplied and fitted it or not.

We’ve been in business since 2017, earning a reputation for five-star service from hundreds of satisfied customers. All appreciate the comfort and convenience of having a new or reconditioned stairlift to carry them safely and smoothly up and down stairs.

Stairlifts to suit your needs and budget

Whatever type of staircase you’re finding challenging, we can help. Our team of friendly engineers will find the perfect stairlift to fit your stairs and make life easier.

We offer stairlifts for sale or to rent, as well as stairlift servicing, across a wide area of West and South West England, along the M4 corridor, in Wiltshire, Gloucestershire, Somerset, and Oxfordshire. Prices start from £1,200 for a reconditioned straight stairlift, £2,000 for a new straight stairlift, £3,750 for a reconditioned curved stairlift, and £5,200 for a new curved stairlift – giving you flexible options to suit both your needs and your budget.

You can count on us for first class:

Stairlift Installation

A range of new or reconditioned stairlifts with trade-ins, finance and rental options available to suit your budget.

Stairlift Servicing

Regular services by qualified engineers to extend the life of your stairlift and give you peace of mind.

Stairlift Repairs

A 24-hour helpline to respond to stairlift breakdowns quickly and efficiently, so you are never left stranded on the stairs.

Stairlifts for Sale

A varied range of top rated, stylish, customised brand-new Homeglide Stairlifts available to transform your quality of life.

We’re ready, willing and able to come to your aid with a stairlift in or around...

Call 01666 822 060

Speak to our team today.

Arrange a consultation

Arrange a free no-obligation consultation and we’ll advise you on the best stairlift option to suit your needs and budget.

24 hour helpine

Reliable after-sales service

We’re proud of our collection of five-star reviews on Google*, which testify to the fact that our team is efficient, tidy, helpful, professional and polite. We’ve consistently proved that we don’t shirk our responsibilities when it comes to customer aftercare.

We are on call 24 hours a day to help if any of our customers suffer the inconvenience of a stairlift breakdown.

We also make sure your stairlift is serviced regularly. This avoids any unexpected problems caused by issues like components wearing out, or batteries needing replacing.
Servicing is important for preventive maintenance and ensures your stairlift is frequently evaluated for safety and optimum performance.

We regard it as a privilege and a pleasure to be able to remove the strain and stress of coping with the stairs for you, or a loved one. If you can’t climb or descend your stairs without pain or discomfort, or perhaps you’re unable to access the upper storeys at all, let us help.

*as of 13/01/2025

Committed to keeping you independent in your home

The most trusted family-owned stairlift company in the South West

Simply Stairlifts strapline

Since 2017 we’ve earned a reputation for five-star service and customer care from our many happy customers who are enjoying the benefits of having a stairlift expertly fitted and professionally maintained with our renowned aftersales assistance.

Don’t take our word for it, read our customers’ feedback and get in touch with us for a free no-obligation quote.

Aftercare support
24/7 emergency repair
Expert stairlift fittings

Speak to our friendly team

Send an email

info@simplystairlifts.co.uk

Get a Free Home Consultation

Looking for more information or need our stairlift options explained in more detail? Send us an enquiry and our team will follow up with you.

24-Hour Stairlift Repair Service

Covering Wiltshire, North Somerset & Gloucestershire

We’re the local firm you can trust if you need to buy or rent a stairlift in north Wiltshire or Somerset. We cover all the Bristol BS postcode areas, as well as the city of Bath BA1 and BA2, and surrounding area.

Based in Malmesbury SN16, we also supply, fit, repair and service stairlifts in and around Cheltenham GL50, Cirencester GL7, Gloucester GL1, Newbury RG14 and Swindon SN1.

Besides selling and installing a range of quality new and refurbished stairlifts, we also offer a 24-hour emergency stairlift repair service across our area of operation, so you need never fear having your stairlift leave you in the lurch.

Our electrical and mechanical engineers can fit, service and fix any make or model of stairlift, and we can remove redundant stairlifts that are no longer required, either for scrapping or refurbishment.

Our business ethos is simple – Simply Stairlifts cares about you and your stairlift.

a stairlift from the front

Get in Touch

Simply Stairlifts
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